Good advice

Advice for relatives

• Do not forget that a family member is suffering from hearing loss
• Help the hearing-impaired person
• Do not repeat what has just been said
• Never patronise a hearing-impaired person
• Use humour, it helps
• Help to imcrease the hearing-impaired person's confidence

Advice for colleagues

• Show consideration, but do not overdo it
• Speak up a little, but do not shout
• Keep eye contact
• Do not turn your back on the hearing-impaired person while talking
• Check whether the hearing-impaired person has understood what you have been saying
• Let the hearing-impaired person tell you how to communicate in the best possible way
• Show respect for the hearing-impaired person
• Keep in mind that one of your colleagues is hearing-impaired