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May 10, 2004

Telephones with captioning

A recently introduced telephone service makes it easier for hearing impaired consumers to communicate by phone in the state of Virginia in the United States.

The Virginia Department of the Deaf and Hard of Hearing (VDDHH) and a commercial phone company jointly introduced the new telephones with live captioning of the telephone conversation.

- This technology is revolutionizing the way those of us with hearing loss communicate, said Ronald Lanier, director of VDDHH.

The phones are easy to use. They are just like regular phones, except that an instant transcription of the conversation is provided on a small display. Special voice recognition technology converts the spoken words into captions which can be read by the hearing impaired consumer.

The new telephone technology provides excellent support for hearing impaired people who may listen and read simultaneously. The text telephone provides a measure of relief for many hearing impaired people for whom the mundane task of talking on the phone at home or at work is normally a difficult task.

Source: U.S. Newswire - Medialink Worldwide, 23.03.2004 -

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